Avanti West Coast paid over £20m in delay refunds this summer

The Guardian reports Avanti West Coast paid more than £20m to passengers in delay repay compensation over three months this summer. It says the operator's compensation bill is likely to top £70m this financial year as claims rise across its network.

Timeline

1. 31 Oct, 07:00 UTCGuardian reports £20m delay repay payouts

Top sources

• Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summerThe Guardian