Aldi scraps self-serve checkout policy after abuse and threats against staff

Aldi has reportedly repealed its self-serve checkout policy, which staff said fuelled abuse and threats from shoppers. Outlets including SMH, Nine and Yahoo News Australia report the change, which Nine says was made quietly nationwide.

Timeline

1. 26 Oct, 00:20 UTCFirst appeared on Google Trends
2. 26 Oct, 00:20 UTCPicked up on News
3. 26 Oct, 00:20 UTCNine reports Aldi quietly ends checkout policy
4. 26 Oct, 00:20 UTCSMH covers Aldi repealing self-serve policy

Top sources

• self-checkoutGoogle Trends
• Aldi backflips on controversial security policy after rise in 'difficult interactions' with Aussie shoppersYahoo News Australia
• ‘Unnecessary friction’: Aldi quietly ends controversial checkout policy nationwideNine.com.au